Get in Touch With Us
Got a question about one of our reviews, spotted something that needs updating, or want to flag an issue with a site we cover? This page explains the best way to reach the Crypto Casinos team and what you can expect once your message lands.
The Best Way to Reach Us
Email is the most reliable channel for getting through to us. Send your message to [email protected] and a member of the team will read it — there's no automated reply standing in for a real response. We aim to get back to most enquiries within a couple of working days, though it can take longer during busier periods.
If you can, tell us upfront what your message is about. A quick line such as "bonus terms query" or "licensing correction" in the subject helps us route it to the right person and answer faster.
What We Can Help With
- Questions about our reviews — if anything on our pages about supported coins, payout speed, KYC requirements or licensing is unclear, ask us directly rather than guessing.
- Corrections — crypto casinos change their bonus terms, licensing details, coin support and withdrawal limits regularly. If something on the site looks out of date, tell us and we'll check it.
- Site suggestions — if there's a bitcoin casino or crypto gambling site you think we should be looking at, let us know what draws you to it.
- Feedback on rankings — disagree with where we've placed a site, or think we've missed a genuine drawback? We read this kind of input closely.
- Responsible gambling concerns — if you or someone you know is struggling with gambling, say so in your message. We'll point you toward support resources, and you can also reach the National Problem Gambling Helpline at 1-800-GAMBLER at any time, independent of contacting us.
What We Can't Do
We're an independent review and comparison resource, not the casino operator itself. We can't process deposits or withdrawals, verify your identity with a specific site, resolve account disputes, or issue refunds on anyone's behalf. For account-specific problems — a stuck withdrawal, a KYC hold-up, a bonus that hasn't credited — the fastest route is always the casino's own support team, usually reachable through live chat or email listed on their site.
We also can't offer tax or legal advice. If you have questions about how gambling winnings or crypto gains are taxed in your state, a qualified tax professional is the right person to ask, not a comparison site.
A Note on How We Work
Our rankings, including those you'll see across pages like our non-GamStop casino comparisons for UK players, are built from research into licensing, coin support, game libraries, payout speed and bonus terms — not from which operator pays the most commission. We may earn a commission when readers sign up through links on this site, but that relationship never decides how a casino is scored or where it sits in a ranking. Reader feedback genuinely factors into how we revisit and update that research, which is one reason we welcome hearing from you.
All content on this site is intended for readers of legal gambling age in their state or jurisdiction (18+ or 21+ depending on the site and local rules) and is for informational purposes only. If you're contacting us with a general question about how offshore crypto casinos work for US players, our site pages are usually the fastest place to start — but we're always glad to follow up directly if something's still unclear.